Refund policy

We are happy to exchange or refund the purchase of any new unworn, unmarked and unwashed product within 30 days of the original purchase.

Please let us know if you would like us to refund or exchange your item or items. Exchanges are free. Refunds incur a $7.00 restocking fee

If you would like to exchange, please let us know what you what style, color and size you need and include this information on your packing slip.

All Sale Items are final sales.

Missing tags, labels or hooks from item will incur an additional $8.00 Re-labeling fee

Please contact us at customerservice@sheltahats.com if you have any problems.

Thank You
Shelta Hats